Terms and conditions
Every Resin Statue we sent is NEW, SEALED and UNDAMAGED.
Resin Statues are very prone to breakages, so they are packaged in the most safe & secure way. But damage might still occur during shipping.
It is possible you may receive a product suffering from any snaps and/or scratches.
In case of breaks and severe damage, you will bear the full risks and are expected to glue it yourself or find someone who can fix it. We will NOT Compensate or Replace any damaged products.
By Agreeing to this Terms and Conditions, you can NOT open a PayPal dispute if your receive something damaged.
NOTE: All Packages are sent from China. It’s very normal if you don’t see very frequent tracking updates
Packages are considered Lost if they are not delivered within 4 months and you shall receive a full refund in such case.
Refund and cancellation policy
We have a strict NO REFUND policy, since all products are hand and custom made. Feel free to ask us before you buy if you are not sure about something.
We Don’t accept ORDER CANCELLATION! Because orders are sent out in an automated manner within hours, we can’t manage even immediate cancellations. If you purchased the wrong product, put the wrong address or your kid made the purchase without your approval. You bear full responsibility!